Tag Archives: small shopping carts

6 Customer Experience Lessons to Learn from Small Businesses

Customer Experience Lessons

Today, we’re constantly inundated with news of massive mergers and the dominance of large corporations. But it’s worth remembering that even the largest businesses were once small. Apple’s humble garage beginnings are proof enough of this. No matter the size of a business, success ultimately depends on brand reputation, which is largely determined by customer…

What America’s Best Grocery Stores Have in Common

Best grocery stores in America

Market Force survey data from 2023 reveals that shoppers consider Wegmans and H-E-B as “best in class” grocery stores. Walmart is the winner when it comes to wallet share, with Kroger and ALDI behind it. But what aspects of these stores make them customer favorites? What do customers look for in a grocery store beyond…

Where to Place Your Carts and Baskets for More Sales

Swipe Machines at Retail Stores

If you run a retail business or grocery store, your main priorities are customer satisfaction and sales. Providing customers with functional shopping carts and baskets serves both of these purposes. These tools make it easier for customers to shop around the store while incentivizing them to purchase more items by filling their baskets as they…