For retail and grocery stores to succeed, they must create a convenient shopping experience for all of their customers. This is easier said than done, however, considering how many factors play into keeping customers satisfied. For instance, different shoppers have different needs and preferences when it comes to shopping — some would rather grab a…
If you own a retail or grocery store, you know that shopping carts are essential for making sales and improving the customer experience. That said, keeping track of these assets presents a challenge. After all, carts must regularly move in and out of your store to optimize the shopping process. Even with standard security measures…
Today, we’re constantly inundated with news of massive mergers and the dominance of large corporations. But it’s worth remembering that even the largest businesses were once small. Apple’s humble garage beginnings are proof enough of this. No matter the size of a business, success ultimately depends on brand reputation, which is largely determined by customer…
News recently broke that Walmart plans to get rid of their store greeter position at approximately 1,000 stores by the end of April 2019. The company was one of the first to incorporate this job, first implementing greeters in 1980 – and for nearly 40 years now, Walmart has mostly hired people with disabilities to…
Market Force survey data from 2023 reveals that shoppers consider Wegmans and H-E-B as “best in class” grocery stores. Walmart is the winner when it comes to wallet share, with Kroger and ALDI behind it. But what aspects of these stores make them customer favorites? What do customers look for in a grocery store beyond…